Refund & Cancellation

1. Cancellation Policy

Users have the right to cancel their subscription at any time. To avoid future billing, you must cancel your plan through the user dashboard.

• Cancellations stop the renewal of the next billing cycle.
• You will retain access to all premium features until the end of your current paid period.
• We do not provide pro-rated refunds for unused days within a billing cycle.

2. No-Refund Policy

Our infrastructure is designed for high-performance file sharing, and costs are incurred the moment a plan is activated. As such:

• No refunds will be issued for "change of mind."
• No refunds are provided for partial usage of monthly or yearly storage quotas.
• In exceptional cases of technical failure on our part (server downtime exceeding 48 hours), a partial credit or refund may be considered at the sole discretion of Drof.in.

3. Shipping & Delivery

Drof purely provides digital software services (SaaS).

• No Physical Shipping: No physical products are shipped to your address.
• Instant Delivery: Delivery of the service is considered complete the moment your account dashboard reflects the upgraded status. This usually happens within seconds of a successful payment.

4. Dispute Resolution

If you have been charged twice for the same transaction due to a technical error, the duplicate payment will be refunded to your original payment method within 5-7 working days.